Qiana-Sophia "Q" Heffern​an
Accountant/HR Coordinator
Q graduated with her Associates in Business Management Finance and Bachelors of Science in Hospitality Tourism Management-Finance and Accounting from Brigham Young University-Hawaii. She is currently working on her MBA through Walden University's online program. She joined the BBC team in August 2018 as our Accountant and has assumed the role of Human Resources Coordinator as of September 2020. Q brings over 15 years of professional and volunteer experience to BBC.
When she is not working, Q loves to spend time with her family. Her favorite kind of movie is comedies while eating buttery kettle corn popcorn. She is addicted to sweets and desserts.
Wanda Napeahi
Accounts Payable Clerk/Credentialing Specialist (Part Time)
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Many years ago while working at another job she heard about The Bobby Benson Center and even though she was from the community she never knew it existed. Once she heard what BBC was all about she said, “I want to work there someday!” Well its almost 15 years and she still loves working here at the Center.
It’s not for everyone but she love watching success stories happen. She is so grateful for those on the frontlines with our Youth....they are the warriors helping our youth to reach their goal.
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She started as an assistant to the HR Manager and through the years her job has morphed into many things ending up with the title of AP Clerk/Cred Specialist.
She love reading, exercising and watching the DYI channel. She wants to travel the world! =]
Vika Toelupe
Accounts Payable Clerk/Credentialing Specialist
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With over 25 years of experience in customer service, office management, and administrative roles, she has developed a strong skill set across various industries. She spent 10 years working as a Reservations/Customer Care Agent with United Airlines, followed by 5 years providing care and support for troubled youth and mentally ill clients in Utah. She then transitioned into office management, spending 5 years as the Office Manager for an airport shuttle company in Utah, and another 6 years as a Reservations Agent at the renowned Turtle Bay Resort.
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In her most recent roles, she has spent 3 years as a Youth Counselor for troubled youth, and for the past 2 years, she has worked as an Accounts Receivable Clerk and Credentialing Specialist. These experiences has allowed her to build strong skills in customer service, administration, and problem-solving, making her a versatile professional in both office and support roles.